Responsible Gaming

At Khelraja, we are committed to promoting responsible gaming to ensure that your experience remains safe, enjoyable, and under your control. Gambling should always be a form of entertainment, and we encourage all our players to play responsibly and be aware of the risks associated with gambling.

Setting Limits on Your Account

To help you manage your gaming activity, Khelraja offers several tools that allow you to set limits on your account. These limits are designed to help you control your spending and the time you spend playing.

Deposit Limits

You can choose to set a deposit limit on your account. This means you decide the maximum amount of money you can deposit over a selected time frame. Once you reach this limit, no further deposits will be allowed until the limit period resets. This helps prevent excessive losses and keeps your gambling within your budget.

Session Time Limits

You may also set a limit on the amount of time you spend playing games on our site. When your session time limit is reached, a pop-up reminder will appear, giving you the option to log out or continue playing. To set this limit, please contact our support team who will assist you.

If you decide to change your limits, please note that increasing or removing a limit will take effect only after seven days, while decreasing a limit will apply immediately. This delay is designed to give you time to reconsider any changes that might increase your risk.

Reality Check for Players Outside the United Kingdom

If you are a resident outside of the United Kingdom and play casino games on Khelraja, a Reality Check pop-up will appear every hour to remind you of how long you have been playing. This pop-up will also show your total wins and losses during that period. You will then have the option to continue playing or log out.

Sometimes, the Reality Check may appear later than the scheduled one-hour interval, especially if you are playing games that do not allow temporary suspension, such as auto-spin or live games. In such cases, the reminder will appear immediately after the current game ends when you return to the game lobby.

You can choose to deactivate the Reality Check at any time via the pop-up. To reactivate it, please contact our support team or use the ‘My Account’ tab on the website.

Age Restrictions

Khelraja strictly enforces age restrictions to protect minors from gambling. You must be of legal age in your jurisdiction to register and play on our platform. We use verification processes to ensure compliance with these regulations and to maintain a safe gaming environment.

Self-Exclusion and Support Options

If you feel that gambling is becoming a problem or you need a break, Khelraja offers self-exclusion options. Self-exclusion allows you to restrict your access to your account for a specified period, helping you take time away from gambling.

For assistance with self-exclusion or if you need support for gambling-related issues, please contact our customer support team. We are here to help and can provide information on professional support organisations and resources that specialise in gambling addiction.

Safety Tools and Responsible Gaming Commitment

We continuously strive to provide a safe and responsible gaming environment. Our safety tools, including deposit limits, session time limits, Reality Checks, and self-exclusion, are designed to empower you to play responsibly.

Please remember that gambling should be fun and never a way to solve financial problems. If you ever feel that your gambling is out of control, seek help immediately.

For more information or assistance, visit our Responsible Gaming page or contact our support team.